We had good luck, friendly service and will stay here again. And the next night the room was perfect when we came back. She said it should be like it was when you arrived.
So in the morning I asked the desk their standards for cleaning a room for guests who stay more than one night. I had to go down at 10 pm to get coffee packs. Our second night our room was not cleaned, bedspreads just pulled up over rumpled sheets, nothing replenished. The room was so spacious with wonderful beds and shower. My feeling is that the safe should have been fixed before we checked in. We had unpacked and were tired so we stayed there. Our safe was broken and we were offered another room. I requested a quiet room and we were given a 5th floor room. We live in Spokane and the mild weather was incredible We had an easy check- in and.
We drove down from Phoenix as part of a week- long trip for my birthday.